Remodeling & Renovation FAQs
Let's Answer Your Home Remodeling Questions
Do you have questions about our remodeling process? Browse our list of frequently asked questions below.
If you have additional questions, please contact us.
How long have you been in business?
We offer our clients more than 30 years of remodeling experience. From kitchen updates and whole home remodels to cabinet installation and bathroom renovations, we've been helping homeowners in the Tucson area since 1986.
Are you licensed and insured?
Eren Design and Remodel is licensed as a General Contractor for residential and commercial remodeling projects. We carry $1,000,000 of general liability insurance and worker’s compensation insurance. Additionally, all of our trade contractors are required to carry these same insurances.
Do you provide a warranty?
Eren Design and Remodel provides a 5-year limited warranty on all work we perform. You will also receive various manufacturers' warranties on the products used on your job.
I have an architect or a designer that I am working with. Are we a fit for your remodeling company?
Absolutely. Our remodeling structures provide our clients and their outside design professionals with a non-competitive design process that fulfills your plans through your designers specifications.
What areas do you serve?
We work with clients throughout the entire Tucson, Marana, and Oro Valley metropolitan areas.
To learn more about where we specifically work, view our service areas page
Where did the name Eren come from?
The founders' names are Eric and Ellen Schneider.
We know we won't be moving out during our project. What can we expect in the way of maintaining a home environment, while we are a construction project?
You can expect your home to be kept secure throughout the project and broom cleaned everyday at the end of the day. We also run a portable air filtration system to keep dust to a minimum. We make every attempt to limit the flow of dust to our specific work area.
Who is responsible for getting building permits and dealing with our homeowners' association approval process?
At Eren Design and Remodel, everything is under one roof, so there's no wasted time. This includes acquiring building permits and working through the homeowner's association approval processes. No matter what other situations arise during a remodel project, Eren Design and Remodel will handle them all quickly and to your satisfaction.
Who will be in charge of my project?
Every job at Eren Design and Remodel will be handled by a Project Manager. This means whatever your question, there's only one person you need to call.
How do I schedule a consultation with a remodeling expert?
You can request an appointment through our schedule a consultation form or contact us at 520-885-2500
Do you provide free consultations?
Eren Design and Remodel does provide homeowners with a free consultation where we discuss your needs, desires, and often your budget.
We've heard horror stories about remodeling experiences from our friends. What assurance can you provide us our project will not end up as one of these stories?
We have all heard remodeling horror stories. Eren Design and Remodel is out to alter peoples' perceptions of home remodeling. We believe a contractor should be judged not only on their finished product, but on their performance during the entire design and build process.
Our attention to detail ensures our clients are comfortable and involved from the start. Eren Design and Remodel's commitment to your quality of life is just as important as our unique, award winning designs. We cater to the homeowner who values both.
What type of projects do you do?
Our scope of work includes everything from small home improvement projects and kitchens renovations to whole house remodels and additions. We also frequently do bathroom updates, cabinet installations, and general face-lifts.
Our Tucson home is our second home. Can you mange our project even though we may not be in town when it all takes place? Do you have methods of working through a design phase that works for out-of town clients?
Absolutely. Approximately 55% of our projects are performed when our clients are out of town. We work from a detailed Scope of Work that clearly defines the plan for your individual project. We also keep our clients informed throughout the remodel process through the use of digital photography and weekly phone calls.
During what hours can I schedule an appointment?
Eren Design and Remodel schedules appointments Monday through Friday during hours of daylight and on one Saturday each month.
How long does it typically take for the work on my house to begin?
Schedules will vary. In the initial consultation we will be able to provide to you an approximate duration of your project and possible start dates.
Can you guarantee a finish date?
We can and we do.
How long is a typical first meeting and are they held at your office or my home?
Each consultation is based on individual needs. However, our typical initial consultation will last about two hours and they will generally be held at the home that is to be remodeled.
Will we have to move out of our home to complete our project?
It depends on three things: the extent of the work to be performed, the size of your home and whether or not there is sufficient space to provide safety and comfort during the remodel process, and lastly your tolerance for the intrusive nature of having work done within your living space. We do all we can to manage the remodeling activities, but day to day living activities are affected.
We think you will want to know what our budget is and we just don't have any idea what remodeling actually costs?
In our experience, it is a rare day when a client knows what their envisioned remodeling may cost. What works the best are open discussions. It is safe to say remodeling almost always costs more than you think. Early in the design process, we will provide you with a ballpark range for the work you are planning. Unknown conditions in the construction industry average an additional 10% to the client. Eren Design and Remodel's "unknowns' are typically less than 2%.
How are the payments structured for the cost of your remodeling projects?
We always work for a fixed price that will only be altered if there are change orders. The payment schedules vary dependent upon the amount of special order products involved in your project, but typically we collect 15% of the contract sum at the time of signing the contract, 20% at the start of work, equal monthly installments during projects of long duration and 5% at the final inspection. Small projects are generally paid 50% at the time of contract and 50% upon completion.
Is your price negotiable?
After the design process is complete, clients sometimes feel the budget required to accomplish what they have designed is higher than they are comfortable investing. This is a natural part of the process and we work with clients to achieve a balance between their vision and possibilities. At this time we begin the development of a construction document, which includes offering suggestions in each area of the project to help bring the budget back into line. Does that mean that we lower our prices simply because we are asked to? No, it does not. Because we absolutely believe in fair and honest pricing, our pricing is commensurate with the scope of work and project details our clients select. This is what we can promise.
Can you breakdown your price on a line by line basis?
Purchasing a home remodel is more like buying a car than it is a trip to Costco. When you buy a car the base cost includes everything you need to operate that car at the comfort level you are willing to pay with all of the items necessary for that car to operate included in that cost. You can select options to upgrade the vehicle and increase your cost of ownership. When we are developing our remodel projects, so much of the cost to produce that project are fundamental and indispensable to the project and end up being part of the base price. If you wanted to know what the effect is of changing cabinets from oak to cherry or what could be saved if you eliminated the heated towel bar, we can detail these choices for you.
What is your mark-up?
We have set our pricing formulas and manage our overhead so that we can produce an 8% net pretax profit which is used to grow the company.